Aliceville/Reform/Kennedy/Carrolton/Gordo/Millport, AL

10:30 PM CDT – Services have been restored. If you’re still experiencing issues, please power cycle (unplug from power, wait 5 seconds and plug back in) your modem. If issues persist, please use our CHAT option below, call or text our support teams at 855-FOR-VYVE (855-367-8983).

9:30 PM CDT – Our primary transport vendor has located damage and dispatched local resources to begin repair.  Our secondary transport provider is still working to isolate the possible fiber cut.  There is no ETR at this time.

6:30 PM CDT – Our primary transport vendor has identified a potential circuit fault near Birmingham, AL and has engaged additional resources to assist in isolation.  Our secondary transport vendor has engaged additional resources to investigate a possible fiber cut.  There is no ETR at this time.

4:40 PM CDT – Impairments on our transport vendors’ networks are being investigated. We have escalated these issues to the highest level and are working closely with our vendors to ensure the quickest resolution possible. There is no ETR at this time. 

3:00 PM CDT – We are aware of an outage affecting services in your area. Technicians have been dispatched and engineers are investigating. There is no ETR at this time.