Outage Information

Outage Information

 

Shawnee, OK

8AM – Services have been restored. If you’re still experiencing issues, please power cycle (unplug from power, wait 5 seconds and plug back in) your modem. If issues persist, please contact our support team via chat or call 855-FOR-VYVE (855-367-8983).

4AM – We are aware of an outage affecting Shawnee and surrounding markets. Engineers are actively working on this now. No ETR at this time.

 

Hurricane Helene Impacted States: NC, SC, GA

Important Update: Service Restoration and Information Consolidation
As part of our ongoing efforts to provide clear and timely communication during service disruptions, we are consolidating all outage and storm-related updates to a single page.
Moving forward, all future updates on our proactive service restoration efforts following Hurricane Helene and any ongoing service issues will be posted on our Storm Information Page.
Please visit vyvebroadband.com/storm for the latest information on service restoration, safety updates, and other important notices.
We remain fully committed to restoring services as quickly and safely as possible, and we appreciate your patience and understanding during this time.